Cancellation/Refund Policy

CANCELLATION/REFUND POLICY ( Updated: January 1st, 2022 )

Our policy lasts 24 hours from the time of payment. If 24 hours have gone by since your donation, unfortunately we can’t offer you a refund or exchange. To  be eligible for a return, your membership must be unused and in the same  condition that you received it. 

Additional non-returnable items:

• Membership Gift cards
• Downloadable e-products
• Membership with 30 days of validity

To complete your refund, we require a receipt or proof of purchase.

Once  your return is received and inspected, we will send you an email to  notify you that we have received your returned item. We will also notify  you of the approval or rejection of your refund. If  you are approved, then your refund will be processed, and a credit will  automatically be applied to your credit card or original method of  payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@letsplitandchill.in

Sale and Offers (if applicable)

Only regular priced membership may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

If you need to exchange it for the same membership, send us an email through website messaging service.

Gifts Cards/Membership (if applicable)

If  the membership was marked as a gift when purchased and shipped directly to  you, you’ll receive a gift credit for the value of your return. 

If  the membership wasn’t marked as a gift when purchased, or the gift giver had  the order shipped to themselves to give to you later, we will send a  refund to the gift giver and he will find out about your return.

If you have any questions on Cancellation/Refund Policy, mail us at support@letsplitandchill.in