frequently asked questions

What is a split subscription? How does it work?

We are a safe community of providers and buyers of various OTT subscriptions. We have a large number of providers who have access to premium subscriptions and are willing to split. If you make a purchase, one of the providers will provide you with login credentials for your required plan.

But Is this different from netfl*x?

We are not from official Netflx. We are a community providing Split Subscriptions by bringing providers and buyers in one place.

What are the payment modes available?

All payment options are available. Credit card/ debit card/ net banking/ UPI, etc., all transactions are processed through Payumoney, our official payment partner. 

Is this a fraudulent Website?

We are aware of the fact that there are plenty of scammers all over the internet in the name of netflix split and chill communities. You can directly chat with our support team and clear your doubts before making a purchase. You can try for one month, and I am sure you will be happy with our services.

I want a refund for my payment.

 Don't worry, we offer a full refund for genuine cases. Please mail us at support@letsplitandchill.in

How does it work?

One netf**x account of INR799/USD16 is split with 4-5 users depending on availability.

How do you guys Split with five members if the max screen is four?

It depends on the availability of users. Our system and monitoring team automatically detects the availability and assigns eligible users. Sometimes some of the users cancel.

I have made the payment. I am waiting for my login details.

Our system will automatically share the login credentials for NF with you, and you will receive it in your Whatsapp/Email. The maximum time is 3 Hours. If it's more than 3 hours, please ping us on Whatsapp.

What if someone changes the password?

Do Not Change the login Email/Password given by us. The account contains our credit card info and hacking that is Seriously illegal. Our Monitoring Team can easily recover such accounts, and you be banned with no refund.

And which profile to use?

Use only the PROFILE allocated to you. Do NOT use anyone else's profile, and if you do so, you will violate the community's guidelines.

Can I share the login details with my friends or my family?

Do not share your login id and password with anyone, be it friends or family. As we've said earlier, Breaking Community Rules will lead to a Permanent BAN with NO REFUND.

Can I watch on multiple devices?

If you've bought an SD pack, that is only meant for mobile viewing. On UHD plans, You can watch it on laptop / TV / Mobile anywhere. Just make sure to play at one device at one time or buy two screens as per your requirement. If our monitoring team detects you are playing on two or more devices at the same time, you will be blocked with no refund.

Where can I get help?

We're here 24/7/365 for our community.  Let us know on Whatsapp, (or) use website messaging service (or) write to us at support@letsplitandchill.in